WE ARE CONFIDENT YOU WILL BE HAPPY WITH PRODUCT YOU PURCHASED HERE, HOWEVER IF FOR ANY REASON YOU WISH TO RETURN IT WE DO ACCEPT RETURNS WITHIN 15 DAYS OF RECEIPT OF THE RUG.
If you would like to return your purchased merchandises, please kindly contact us by email to obtain RA code (RETURN AUTHORIZATION) which must be noted on return label. We also will provide you with the return shipping label Once the item has been received and inspected by our warehouse, we will issue you the refund for the purchase Minus the shipping and Insurance costs.
The return merchandise must receive in same condition and equivalent package (wrapped air and moisture tight in 6 mil plastic or water proof paper) received.
The item will be shipped within 2-3 business days after receiving payment and should arrive at your destination within 2-6 business days. FAST SHIPPING has always been OUR PRIDE.
ALTHOUGH WE USUALLY SHIP WITHIN 2-3 BUSINESS DAY OCCASIONALLY SOME ITEMS DUE TO A HIGH DEMAND MIGHT BE NOT AVAILABLE FOR FAST SHIPPING AND IS BACK ORDERED, IF THIS IS THE CASE WE WILL NOTIFY YOU VIA EMAIL AND YOU CAN CANCEL OR PROCEED WITH THE ORDER.
WE ONLY SHIP TO US STATES (ADDITIONAL CHARGES FOR HAWAII, ALASKA, Puerto Rico)