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Frequently Asked Questions

What Shipping Methods Are Available?

Dealsonrugs uses several different shipping methods to best serve our Customers. More than one shipping method is available for certain items.

Orders placed via these shipping options are not guaranteed to be delivered within a certain time frame. Standard Ground is generally the least expensive option.

Standard Ground: Standard Ground includes delivery via U.S. Priority Mail®, United States Postal Service®, UPS® Ground and FedEx® Ground.

Expedited Ground: Items upgraded to Expedited Ground will ship via UPS®, FedEx® Ground or a similar carrier. Expedited Ground is not available for all items.

2nd Day Air: Items upgraded to 2nd Day Air will ship via UPS®, FedEx® Ground or a similar carrier. 2nd Day Air is not available for all items.

Overnight: Items upgraded to Overnight will ship via UPS®, FedEx® Ground or a similar carrier. Overnight shipping is not available for all items.

Priority Overnight: Items upgraded to Priority Overnight will ship via UPS®, FedEx Ground® or a similar carrier. Priority Overnight is not available for all items.

Do you ship internationally?

At this time we only ship orders within the U.S., including Hawaii and Alaska. Orders must also be returned from within the U.S.

How long will it take to get my package?

You should receive your items within 1-7 business days depending on your location. This can vary depending on shipping carrier. You will receive a tracking # once your item ships.

What payment methods are accepted?

We currently accept Paypal , Credit or Debit card with a MasterCard, Visa, Discover Network, or American Express logo.

Is buying from your website safe?

We use Paypal to process all our transactions. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

How do I place an order?

  1. Pick a product
  2. Add to Cart
  3. Click on Checkout
  4. Provide your billing address
  5. Provide your shipping address (you can choose to make this the same as your billing address)
  6. Choose your delivery method.
  7. Choose your payment method.
  8. Review your order and place order. You will receive an order confirmation email, and we will process your order and contact you within 48 hours in regards to your order. That’s it!

Do I need an account to place an order?

No, you do not need to register for a account in order to place an order. You can use the ‘Guest Checkout’ as a casual user.

How do I track my order?

Click Order tracking at the bottom of any page or here *self note*

Who should I contact if I have any questions?

Please email us at support@dealsonrugs.com or use the contact form located here Or Call Us 703-424-1703

What if I change my mind?

Payment or billing information cannot be altered once an order is placed.To request changes to your order, you must contact Customer Service at 703-424-1703 during business hours or email us at support@dealsonrugs.com